Riverside Office4150 Latham St.Riverside, CA 92501(951) 320-1370
Corona Office515 So. Corona MallCorona, CA 92879(951) 739-0208
How many counselors are available to help?
Our program provides four trained
and licensed therapists
What services do you provide?
Family counseling for individuals and family
Support groups for individuals and families
Referrals to other services and resources
What types of problems do your therapists treat?
Post-Traumatic Stress Disorder and related
Family problems resulting from PTSD
Sexual assault and related problems
Substance abuse and related problems
Problems experienced by children of military
Who is eligible to receive your services?
All military personnel and their
immediate families, as well as veterans.
How does someone access services?
Military personnel may be referred
through the normal health-care channels at March Air Reserve Base or other
bases in the greater Riverside County area. In addition, military personnel
from other service branches and those living off base may independently contact
us for services without official referral. Veterans may contact us directly.
How is payment for services set up?
Our services are covered by
TRICARE, the military health care insurance plan. Basic TRICARE coverage
supports eight visits, with additional visits authorized on a case-by-case
basis. Military personnel, dependents and veterans not covered under TRICARE
are charged directly on a sliding scale, based on ability to pay.
Are your services confidential? Do you send any reports to military
All our services are completely
confidential and covered by the Health Insurance Portability and Accountability
Act of 1996 (HIPAA). By law, no outside person or agency may request or obtain
information regarding your care without your written permission.
What special services are available for children?
Children of military personnel may
experience unique problems. We have programs that target these unique issues
and include therapy, support groups, play therapy and other appropriate
How does this differ from other services offered in the community?
Our services are designed
specifically to be sensitive to the special challenges faced by military
families and their individual members. We serve active duty personnel and their
dependents, Vietnam veterans and members of the military living anywhere in the
greater Riverside County area, regardless of service branch. In addition, we
will continuously evaluate the effectiveness of our services and make
adjustments to fit the changing needs of our clients. Ours is a comprehensive
approach that addresses the full spectrum of family life and dynamics.
How is your program organized?
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To launch our program, we received
a grant from Blue Shield of California Foundation, which took effect Jan. 1,
2011. The grant is to provide services to Riverside County military families
and to develop a blueprint of "best practices" that can be used by other
agencies that may wish to establish similar programs in other communities.
Assisting us in this project is the consulting firm, Social Solutions, which is
designing software to gather the critical data, and consultants Harder &
Company, which will analyze the data and help us draft the program "blueprint."
Military Families Initiative A service of Alternatives to Domestic Violence P.O. Box 910, Riverside, CA 92502 • Phone: (951) 320-1370 • FAX: (951) 320-1381